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SO-007 | Why Do Hotels Have So Many Pillows?

Every answer begins with a question.

Walk into almost any hotel room and you'll probably notice one thing before you even unpack.

The bed is covered with pillows.

Sometimes four.

Sometimes six.

Sometimes even more.

Why?

Is it simply decoration?

Comfort?

Luxury?

Or is there more to it?

In SO-007: Why Do Hotels Have So Many Pillows?, we explore the surprising mix of hospitality, psychology, marketing, and guest expectations that transformed an ordinary pillow into one of the defining symbols of a great hotel stay.

It may seem like a small detail.

Until you discover why it's there.

Question Everything.

Read more

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